We are committed to providing the highest level of legal representation and treating our clients in the same manner that we would want to be treated if it was our own case. For privacy purposes the full name of each person listed below has not been disclosed. The ethic rules regulating attorneys require us to state that you should not create any unjustified expectations based upon the information listed below. Upon request we can provide you with the name of past clients in order to discuss their experience of working with our firm.
The experience was very straightforward and smooth. Although it is a out of state firm, we were handled as if we were right there in the office. We appreciate being treated as individuals instead of just a case number. I felt like the attorney knew us and knew how to deal with us personally. Working with the firm was a great experience.
After my horrific bed bug attack, I looked on the internet for an attorney. I made two inquires, and talked to two legal assistants. I asked about upfront fees, and did not get a response back from one of the firms. Verona, the legal assistant at Dell Law, called me back. She asked questions, and told me to send a chronology, plus pictures of my bed bug attack. I was told that I did a good job on providing a step by step account of the assault. I was encouraged that I would really be heard.
My husband and (attorney) son wanted to get more facts from attorney Grant Schwarz. I was pleasantly surprised when he agreed to make the time for a conference call. After the call, Verona emailed the contract to be signed. From that point forward, she efficiently communicated with me, step by step, as I collected the documents needed from the doctors and the clinics.
Mr. Dell called me when an initial offer was made. Nine months had passed, and I still had swelling. He went back to the table with the insurance adjuster. I agreed to the second offer. He explained in precise terms, his fees, expenses, and the timeline that it would take to bring my case to a close.
I found Mr. Dell to be an upfront, no nonsense attorney. He clearly reported the facts in an honest manner. I felt to be in good hands with him. I would recommend his services to family and friends.
My experience working with Dell Law was great! I went away on my honeymoon last year and the place I stayed at had bedbugs. I didn't know what to do and came across Dell Law's website. I completed a form and was contacted within minutes. They took my case and supported me the whole time. I appreciated the support and actually understanding what I was going through. Great people and would definitely use them again and refer to friends!
The attorneys and legal assistants were available for calls and follow-ups to take the information I sent them about my stay at a bed bug infested hotel room and had a understanding of the situation. They worked with me to move towards finding a fair resolution and hopefully make hotels take note that ignoring bed bugs infestations can be costly. Thanks to all at Dell Law Firm.
How would you rate your overall satisfaction with us?
A 10 out of 10.
Why would you recommend us?
If you are unfortunate enough to stay at a bed bug ridden hotel room, you need legal help to get a fair resolution for the gruesome experience, especially if the stay was in a state you do not live in. The hotel will not care, or act mildly concerned, and, in my case, offer only to take the room charges off expecting never to hear from you again. The aftermath of dealing with the bites is a really miserable affair. The Dell Law Firm took my case and got the hotel insurance company to come up with a fair settlement. I was thankful for the direct line phone numbers to make sure the information I sent was received and fully understood.